Success Factors for Outsourcing Companies
![An empty callcenter after a successful outsourcing?](https://i0.wp.com/www.gregerwikstrand.com/wp-content/uploads/2014/11/Callcentre1.jpg?resize=250%2C150&ssl=1)
Two days ago, I wrote about the kind of adversarial relationship possibly implicit in using requirements. I have started looking for research on what that relationship looks like and one of the first articles I came up with was a recent (April 2011) systematic literature review on success factors for…